Find Answers Fast
FAQs
Common questions about fees, academics, parent app, reports.
Step-by-Step Guides
Tutorials on Lite & Pro features.
Video Walkthroughs
Quick how-tos for teachers and parents.
System Updates
What’s new in Intellimis.
👉 Designed for busy school leaders and teachers who need solutions now.
Connect With Support
If you can’t find your answer, our support team is one click away:
Submit a Ticket
Logged and tracked in real-time via Mteja360.
Email & Phone Support
For urgent or offline issues.
👉 Every request is logged, tracked and closed with accountability – no lost issues.
Personalized Help for Your School
Principals & Bursars
Reports, compliance, audit support.
Teachers
CBC grading, report cards, student records.
Parents
Parent App access, fees, attendance, SafePick.
Admins
HR, payroll, procurement, boarding.
👉 Support tailored to your role, so you get relevant help faster.
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Our Help Center runs on Mteja360, a world-class customer experience platform.
- Every ticket is tracked.
- Every issue is transparent.
- Every solution is logged for future reference.
👉 You don’t just get answers – you get accountability.