Whether you’re a principal, bursar, teacher, parent, or board member, our support team is ready to resolve your issues quickly and transparently through our Help Center powered by Mteja360.
Fast & Reliable Support
Submit a Ticket
Get a reference number, track status in real-time.
Help Center Portal
Search guides, FAQs and tutorials 24/7.
Phone & Email Support
For urgent issues that can’t wait.
Every request is tracked, logged and resolved with accountability.
Support by Role
Principals & Boards
Finance, audits, compliance reports.
Bursars
Fee tracking, receipts, reconciliations.
Teachers
CBC/IB grading, report cards, attendance.
Parents
Parent App access, SafePick, communication.
Admins
HR, payroll, procurement, inventory, student life.
No matter your role, you get targeted support designed for you.